Before we start letting or managing your property, PMA Amsterdam carries out a structured property intake.The purpose is simple: to understand the property, your objectives and the practical situation before we make any commitments to a tenant.A good intake prevents surprises later and gives us a clear basis for the rental strategy, marketing, tenant selection and property management.1. We start with your plansEvery property owner has a different objective.You may want to rent out your home while living abroad, keep the property as a long-term investment, prepare for a future sale or simply outsource the day-to-day management.During the intake we discuss:how long you intend to rent out the property;whether you plan to return yourself;your preferred start date;the level of management you require;and your longer-term plans for the property.This determines the rental strategy.2. We inspect the propertyPMA visits the property and looks at the practical and technical condition.We review, where relevant:general condition and maintenance;kitchen and bathroom;heating and installations;windows, insulation and ventilation;furniture and inventory;safety points;meter locations;keys and access;and any repairs required before letting.If improvements are needed, we discuss them with you before the property is marketed.3. We check the rental positionBefore setting the rent, we first establish what is legally and commercially realistic.Depending on the property, this can include:WWS point calculation;energy label;free-sector or regulated rental position;permitted basic rent;service costs;municipal Amsterdam rules;buyout protection;VvE restrictions;and relevant permit requirements.The aim is to determine the correct rental position before advertising starts.4. We review the documentationA smooth rental process depends on having the right information available.PMA may ask for documents such as:proof of ownership;identification of the owner;mortgage or lender information where relevant;VvE documents;energy label;floor plans;existing WWS information;previous tenancy documents;maintenance records;appliance manuals;and relevant permits.If documents are missing, we identify what needs to be arranged.5. We determine the rental strategyOnce the property and documentation have been reviewed, PMA advises on the next step.This includes:Rental priceWhat is a realistic and permitted basic rent?Target tenantWhich type of tenant is suitable for the property?Rental agreementWhich tenancy structure fits the owner's situation?PresentationWhat needs to be done before photography and marketing?ManagementWhat will PMA handle once the tenant moves in?This results in one clear plan before the property goes live.6. Preparing the property for the marketBefore marketing starts, we make sure the property is ready.This may include:repairs or maintenance;cleaning;energy-label inspection;WWS assessment;photography;floor plans;inventory preparation;and collection of all relevant property information.A well-prepared property generally creates a smoother rental process and a better experience for both owner and tenant.7. From intake to lettingOnce the intake is complete and the rental strategy has been agreed, PMA can coordinate the next steps:marketing → viewings → tenant selection → screening → rental agreement → check-in → property managementFor owners living abroad, this means you have one local point of contact throughout the entire process.A clear start creates better managementAt PMA Amsterdam, the property intake is not just an administrative checklist.It is the foundation of the entire tenancy.Our principle is simple:Know the property.Know the rules.Know the owner's plan.Then start letting.Ready to rent out your Amsterdam property?Martin and the PMA Amsterdam team can arrange the property intake and advise you on the best next step.Call +31 (0)20 225 10 14Email martin@pma-amsterdam.nlPMA AmsterdamProfessional letting. Local property management. One clear plan.

Free valuation of your property by taking into consideration a number of factors, such as property type, size, condition, furnishings, amenitie and location. We can advise you on the most realistic and profitable price based on the current market. Unfurnished properties: normally owned by investors and more searched by long stay tenants. Whitegoods are appreciated. Furnished properties: normally owned by abscent owners and more suitable for temporary leases.

The first impact, PMA will schedule a professional photoshoot, the eyes are always the first to judge. We take great care over this; after all, you want the presentation to stand out from the competition.

Once the property is ready for letting, PMA Amsterdam prepares the online presentation and brings it to the market.A good rental advertisement should do more than look attractive. It should give prospective tenants the information they need to decide whether the property suits them and whether they meet the rental criteria.Professional presentationPMA prepares the property for online publication with a clear and consistent presentation.Depending on the assignment, this can include:professional photography;floor plans;a clear property description;key features and dimensions;rental price and service costs;energy label;availability date;type and duration of the rental agreement;deposit;and relevant tenant-selection criteria.For rental advertisements, the energy-label class must be shown where an energy label is required. (Rijksoverheid)Clear rental informationPMA believes that the important conditions should be clear before a candidate applies.We therefore aim to distinguish clearly between:basic rentservice costsutilities, where applicabledepositcontract typeavailabilityThis helps prevent misunderstandings later in the rental process.Dutch housing policy also encourages transparency in rental advertisements around matters such as rent, service costs, surface area, energy label, income requirements, deposit, annual rent adjustment and contract duration. (Volkshuisvesting Nederland)Transparent tenant selectionWhen PMA publicly offers a rental property, the selection procedure and relevant criteria must be clear and non-discriminatory.Since the introduction of the Good Landlordship Act, landlords and letting agents must use a transparent selection process, make that process publicly accessible and explain to unsuccessful candidates why another tenant was selected. (Volkshuisvesting Nederland)This means the advertisement may include objective criteria such as:required income level;household size suitable for the property;preferred start date;required documentation;and other conditions directly relevant to the tenancy.We do not select candidates based on irrelevant personal characteristics.Where does PMA advertise?Depending on the property and target group, PMA can use a combination of:major Dutch property platforms;PMA's own website and network;relocation and expat channels;social media;and our existing network of prospective tenants and professional contacts.For Amsterdam properties aimed at international tenants, the presentation is generally written so that it is also clear and accessible to expats and international professionals.Before the advertisement goes livePMA first checks whether the intended rental strategy is appropriate.This can include the:WWS score;energy label;rental segment;intended rent;type of rental agreement;Amsterdam buyout protection;room-rental or other permit requirements;VvE restrictions;and owner's instructions.For example, Amsterdam's buyout-protection rules can restrict the letting of certain homes purchased after 1 April 2022. (Amsterdam.nl)We prefer to resolve these issues before candidates respond to the advertisement.From advertisement to tenantOnce the property is online, PMA coordinates the next steps:enquiries → viewings → applications → screening → objective tenant selection → rental agreement → check-inThe owner remains informed, while PMA manages the practical process locally.Ready to bring your property to the market?Martin and the PMA Amsterdam team can prepare the rental strategy, presentation and online marketing of your Amsterdam property.Call +31 (0)20 225 10 14Email martin@pma-amsterdam.nlPMA AmsterdamProfessional presentation. Transparent letting. Local management.

How does PMA attract suitable tenants?Finding a tenant starts long before the viewing.At PMA Amsterdam, we focus on visibility, the right target group and a clear rental proposition. The aim is not simply to generate as many responses as possible, but to attract suitable candidates who match the property and rental conditions.We position the property correctlyEvery property has a different target group.Before marketing starts, PMA looks at factors such as:location;rental price;size and layout;furnishing level;availability;rental period;and the type of tenant the property is suitable for.This helps us position the property correctly from the start.Professional online presentationA strong advertisement increases the quality of the enquiries.PMA prepares a clear and professional presentation with, where applicable:professional photography;floor plans;an English and/or Dutch property description;clear rental conditions;energy-label information;availability;and the main features of the property.For international owners, we pay particular attention to presenting the property in a way that is clear to expats and international professionals.Multiple marketing channelsDepending on the property and target group, PMA can use a combination of:property portals;PMA's own website;our existing tenant database;relocation contacts;expat and international networks;social media;and our professional network.The most suitable marketing mix depends on the property.Our existing networkNot every tenant starts their search with a new online advertisement.PMA is in regular contact with prospective tenants, relocation professionals and people looking for housing in Amsterdam.When a new property becomes available, we can therefore also match it with candidates already known to us.This can help create interest quickly, particularly for well-positioned properties.International and expat tenantsAmsterdam has a large international rental market.PMA has experience working with tenants who relocate to the Netherlands for work, as well as international professionals who are already living in Amsterdam.We understand that these candidates often need clear information about:the Dutch rental process;deposits;service costs;registration;rental agreements;and practical check-in arrangements.Clear communication helps turn enquiries into serious applications.From interest to qualified candidateGenerating interest is only the first step.PMA then guides candidates through a structured process:enquiry → pre-qualification → viewing → application → screening → tenant selectionThis helps reduce unnecessary viewings and allows us to focus on candidates who genuinely fit the property.More responses is not always betterA successful rental campaign is not measured only by the number of enquiries.Ten unqualified applications are less valuable than three serious candidates who match the property and rental conditions.Our objective is therefore:the right exposure, to the right audience, with the right information.Let PMA find your next tenantMartin and the PMA Amsterdam team can manage the complete letting process, from positioning and online marketing to viewings, screening and tenant selection.Call +31 (0)20 225 10 14Email martin@pma-amsterdam.nlPMA AmsterdamTargeted marketing. Suitable tenants. Local property management.

How do viewings work?Once your property is online and suitable candidates start responding, PMA Amsterdam coordinates the viewing process.The aim is not simply to organise as many appointments as possible. We focus on qualified candidates, clear communication and an efficient process for both owner and tenant.We first review the enquiriesBefore inviting candidates, PMA checks whether their basic situation appears to match the property.We may look at factors such as:household composition;preferred start date;expected rental period;income position;and whether the property suits the intended use.This helps avoid unnecessary viewings and keeps the process focused.Individual or grouped viewingsDepending on the property and level of interest, PMA may organise:individual appointments;several appointments within one viewing block;or, where appropriate, a small open-house style viewing.We prefer a professional and personal approach rather than overcrowded viewing sessions.PMA hosts the viewingA PMA representative shows the property and explains the most important information.This can include:layout and facilities;rental price and service costs;availability;tenancy structure;deposit;energy label;relevant building or VvE information;and practical details about the application process.Candidates are also given the opportunity to ask questions.For owners living abroadYou do not need to be present.This is particularly useful for international owners and expats who have already moved abroad.PMA can manage the full viewing process locally, keep you informed and provide feedback on the level and quality of interest.Viewings in an occupied propertyIf the property is still occupied, viewings are coordinated carefully with the current tenant.Appointments are arranged in advance and should cause as little disruption as reasonably possible.PMA acts as the point of contact between owner, tenant and prospective candidates.After the viewingInterested candidates can submit their application.PMA then continues with the next stage:application → document review → screening → objective tenant selection → owner approvalA positive impression during the viewing alone does not determine who receives the property.The final selection is based on the relevant and previously communicated selection criteria.Clear and fair communicationPMA uses a transparent tenant-selection process.All candidates should know what information is required and which objective criteria are relevant to the property.We do not select tenants based on personal characteristics that are unrelated to the tenancy.Quality over quantityOur objective is not to generate the largest possible number of viewings.It is to bring the property together with suitable, serious and properly screened candidates.That creates a smoother rental process and a stronger start to the tenancy.Let PMA manage the viewingsMartin and the PMA Amsterdam team can coordinate the complete process, from online enquiries and appointments to screening and tenant selection.Call +31 (0)20 225 10 14Email martin@pma-amsterdam.nlPMA AmsterdamProfessional letting. Personal viewings. Transparent tenant selection.

Once a tenant has been selected and approved, PMA Amsterdam prepares the rental agreement and supporting documentation.The agreement should reflect the property, the owner’s plans, the rental structure and the current legal requirements.We first confirm the rental structureBefore drafting the agreement, PMA checks which type of tenancy applies.This may be:an indefinite rental agreement;a legally permitted fixed-term agreement;temporary letting with a diplomatic clause;or another specific rental structure where applicable.Since 1 July 2024, an indefinite tenancy is the standard for new residential rentals in the Netherlands, while temporary agreements are only permitted in specific situations. (Rijksoverheid)We record the key agreements clearlyDutch landlords must record the tenancy agreements in writing. The contract should clearly state matters such as:the landlord and tenant;the property being rented;the starting date;the basic rent;service costs;deposit;payment arrangements;rent-increase provisions;use of the property;and the WWS point calculation.The basic rent and service costs should be stated separately. (Rijksoverheid)We include the required tenant informationThe rental agreement is only part of the documentation.Landlords must also provide tenants with certain information in writing, including information about:their rights and obligations;when the landlord may enter the property;what to do if there are defects;where to go with questions or complaints;the deposit;service costs;and, since 1 January 2025, the WWS point calculation. (Rijksoverheid)PMA makes this part of the rental file.Deposit and first paymentFor new rental agreements, the security deposit may generally be no more than two months’ basic rent.Before check-in, PMA confirms the agreed deposit, first rent payment and the payment instructions with both owner and tenant. (Rijksoverheid)We use professional rental documentationPMA uses rental agreements and General Provisions prepared by AMS Lawyers in Amsterdam.The exact wording and clauses are selected according to the circumstances of the tenancy rather than simply using the same contract for every property.Where a situation requires specialist legal advice, we recommend that the agreement is reviewed by a tenancy-law specialist before signing.Both parties review the agreementBefore signing, the tenant and owner receive the relevant documents and have the opportunity to review the terms.Any agreed changes should be incorporated before the final version is signed.The objective is simple:clear agreements before the keys are handed over.From agreement to check-inOnce the rental agreement has been signed and the required payments have been received, PMA prepares the next stage:rental agreement → payment confirmation → check-in inspection → meter readings → key handover → property managementThis creates a clear transition from letting to ongoing management.Let PMA prepare the tenancy correctlyMartin and the PMA Amsterdam team can coordinate the rental agreement, required documentation and check-in process as part of the complete letting service.Call +31 (0)20 225 10 14Email martin@pma-amsterdam.nlPMA AmsterdamClear agreements. Professional letting. Local property management.

The transfer of the keys takes place after all documents have been signed and the first month's rent and the deposit have been transferred to us by the tenant. During the start inspection, we use an inspection app describe in detail the state of the house and make an extensive photo report. Both the agent and the tenant sign this inspection report on the spot and receive a copy of this in their email, we also help the tenant setting all utilities. As soon as the key transfer has taken place, the rent and the deposit, reduced by the commission due, will be transferred to your bank account. If we have succeeded to find you a good and reliable tenant, we charge you an agency fee of 8% + 21% VAT of the yearly rent. You have a reliable tenant and from the next month the tenant must transfer the rent directly to your bank account. Do you have questions during the rental period? You can always come to us for advice. Would you prefer to have peace of mind after the rental mediation? have alook into our expertise for ongoing property management.

Once the tenant has moved in, good management becomes just as important as a good letting process.For owners who choose a PMA management package, PMA Amsterdam remains the local point of contact throughout the tenancy.The objective is simple:less day-to-day involvement for you, while the property, tenant communication and practical matters remain professionally managed.One local point of contactFor owners living abroad or outside Amsterdam, it is important to know that someone is available locally.PMA acts as the first point of contact for the tenant and coordinates the practical management of the property.This can include:tenant communication;rent monitoring;maintenance coordination;contractor access;inspections;administrative follow-up;and support when issues arise during the tenancy.You remain the owner. PMA manages the day-to-day process on your behalf.Tenant communicationTenants need to know exactly where to go when they have a question or problem.With a PMA management package, tenants can contact PMA directly for practical tenancy matters.This reduces unnecessary communication for the owner and helps ensure that questions are handled consistently.Rent monitoringDepending on the agreed management package, PMA can monitor rent payments and follow up when a payment is late.If an issue develops, we inform the owner and discuss the appropriate next step.The aim is to identify problems early rather than allowing them to grow.Maintenance coordinationMaintenance is part of every rental property.PMA can coordinate reported maintenance issues with the tenant and, where necessary, arrange access for contractors.Depending on the nature and cost of the work, we either act within the agreed management mandate or first request the owner's approval.This means you do not have to organise every plumber, electrician or repair appointment yourself.Periodic property inspectionsWhere included in the management package, PMA can arrange periodic inspections in consultation with the tenant.These inspections help identify:maintenance requirements;moisture or ventilation issues;technical defects;visible damage;and other matters that may require attention.The purpose is not to interfere with the tenant's privacy, but to help protect the condition of the property.Annual rent and tenancy administrationPMA can also help keep track of important tenancy moments, such as:annual rent adjustments;service-cost administration;contract dates;inspections;maintenance actions;and relevant documentation.This gives the owner a clearer overview throughout the tenancy.Support when something goes wrongNot every tenancy runs completely without issues.A tenant may report a leak, stop paying on time, raise a complaint or require urgent assistance.With ongoing management, PMA is already familiar with the tenant, the property and the rental file.That makes it easier to respond quickly and in context.Where specialist legal, technical or tax advice is required, we will advise the owner to involve the appropriate professional.For international ownersOngoing management is particularly useful when you live outside the Netherlands.You do not need to arrange every appointment yourself or ask friends and neighbours to deal with problems locally.PMA Amsterdam can remain your eyes, ears and point of contact in Amsterdam.From check-in to check-outWith a PMA management package, our involvement does not stop when the keys are handed over.The process can continue through the full tenancy:check-in → ongoing management → maintenance → inspections → rent monitoring → tenant communication → check-outOne property. One file. One local point of contact.Peace of mind throughout the tenancyOur management philosophy is straightforward:Keep communication clear.Deal with issues early.Protect the property.Keep the owner informed.That is what we mean by peace of mind.Want PMA to manage your Amsterdam property?Ongoing management is available as part of a PMA property management package and is not automatically included with a letting-only assignment.Martin and the PMA Amsterdam team can explain which management package best fits your property and the level of involvement you want.Call +31 (0)20 225 10 14Email martin@pma-amsterdam.nlPMA AmsterdamLocal management. Clear communication. Peace of mind.

PMA will do a pre-check out inspection (with pictures) and compare it with the check in report. We will advice the tenant of any action or maintenance required that is their resposibilty to do beforehand the offical check out day of the property. The report includes al

Check-out | A clear end to the tenancyA professional tenancy should end as clearly as it started.At PMA Amsterdam, the check-out process is designed to establish the condition of the property, record the final details and create a clear handover between tenant and owner.Pre-check-out inspectionWhere possible, PMA can arrange a pre-inspection before the final handover.This gives the tenant the opportunity to understand what is expected before leaving the property and to address any issues that may still be corrected.We may review:cleaning;visible damage;missing inventory items;alterations made during the tenancy;maintenance points;and the agreed condition in which the property should be returned.The original check-in report and photographs provide an important reference.Final inspectionAt the end of the tenancy, PMA carries out the final check-out inspection.We compare the current condition with the check-in documentation and record relevant differences.The check-out normally includes:general condition of the property;cleanliness;furniture and inventory, where applicable;meter readings;keys;visible damage;and any outstanding practical matters.Normal wear and tear is not the same as tenant-caused damage and should be treated accordingly.Keys and meter readingsAll keys provided at check-in should be returned at check-out.We also record the final meter readings where relevant, so that energy and utility administration can be completed correctly.Security depositThe check-out helps establish whether there are legitimate amounts that may need to be deducted from the security deposit.Under current Dutch rules, the deposit must normally be returned within 14 days after the tenancy ends if there are no permitted deductions. If there are valid deductions, the remaining balance must be returned within 30 days, together with a written cost specification. Permitted deductions are limited to items such as unpaid rent, service costs, tenant-responsible damage and any outstanding energy performance fee. (Rijksoverheid)PMA documents the check-out so that the owner has a clear basis for the final settlement.Preparing for the next stepAfter check-out, PMA can advise the owner on what should happen next.That may include:re-letting the property;carrying out maintenance or improvements;updating the Energy Label or WWS calculation;or preparing the property for sale.For owners with a PMA management package, this creates a smooth transition from the old tenancy to the next phase.One clear handoverOur principle is simple:Compare. Document. Settle. Prepare for what comes next.Martin and the PMA Amsterdam team can coordinate the entire check-out process on your behalf.Call +31 (0)20 225 10 14Email martin@pma-amsterdam.nlPMA AmsterdamProfessional check-out. Clear documentation. Ready for the next step.ces with pictures, collect the keys and do a final report in order to avoid any disputes.

When a tenancy ends, the next step is not always simply to advertise the property again at the same rent.A new letting moment is an opportunity to review the property, the rental position and your strategy as an owner.At PMA Amsterdam, we use the period between two tenancies to ask one important question:Is the property still positioned in the best possible way?We start with the current rental positionRental regulations, WWS points, energy performance and market conditions can change.Before re-letting, PMA reviews the property again.Depending on the situation, we look at:the current WWS position;the energy label;the permitted rental segment;the previous basic rent;current market rent;service costs;the type of rental agreement;and relevant Amsterdam regulations.We do not automatically copy the previous tenancy.We first establish what is possible today.Check-out creates a natural review momentWhen the existing tenant leaves, PMA can coordinate the check-out inspection.We compare the condition of the property with the original check-in documentation and identify any points that need attention.This may include:cleaning;painting;repairs;damaged items;technical maintenance;replacement of furniture or appliances;and improvements that could strengthen the next rental.The objective is to bring the property back to market in the right condition.Small improvements can make a differenceThe period between tenants can be a good time to make practical improvements without disrupting an occupied property.For example:improving insulation;upgrading glazing;replacing an outdated heating system;improving ventilation;refreshing paintwork;updating lighting;improving the kitchen or bathroom;or replacing worn furniture.Not every improvement produces a higher rent.That is why PMA prefers to look at the WWS effect, energy performance, marketability and cost before recommending work.Review the Energy Label and WWSEnergy performance can influence the WWS score and therefore the rental position of the property.If improvements have been made since the previous Energy Label was issued, it may be worth assessing whether a new label would improve the position.Through PMA Vastgoeddiensten, we can combine the review of:Energy Label + WWS + sustainability opportunities + rental strategyThis allows investment decisions to be based on more than appearance alone.Determine the new rental strategyOnce the property has been reviewed, PMA determines the new positioning.We consider:Rental priceWhat rent is legally permitted and commercially realistic?Target tenantWhich tenant profile is most suitable for this property?Contract structureWhich rental agreement fits the owner's current plans?PresentationDoes the property need new photography, styling or updated marketing?TimingHow do we minimise unnecessary vacancy while still preparing the property properly?The objective is not simply to achieve the highest advertised rent.It is to achieve the best sustainable return with an appropriate tenant and a compliant rental structure.Minimise unnecessary vacancyEvery vacant month affects the annual return.At the same time, rushing a property back onto the market without checking its condition or rental position can create bigger problems later.PMA therefore plans the transition between tenants carefully.Where possible, preparation for re-letting starts before the current tenancy has fully ended.This can include:notice → pre-inspection → marketing preparation → check-out → maintenance → photography → viewings → new tenancyThe result is a more controlled transition and less unnecessary downtime.Re-market to the right audienceOnce the property is ready, PMA prepares the new online campaign.Depending on the property, we can use:property portals;PMA's tenant network;relocation contacts;international and expat networks;social media;and our own website and database.We then manage the process from enquiry to screening and tenant selection.Existing PMA management clientsFor owners with a PMA management package, re-letting can form a natural continuation of the management cycle.Because we already know the:property, tenancy, maintenance history and owner’s objectives,we can move efficiently from one tenant to the next.This creates continuity and reduces the need to start the entire process again with a new party.Maximise return — not just rentFor PMA, maximising ROI does not simply mean asking the highest possible monthly rent.A strong return also depends on:limited vacancy;a suitable tenant;controlled maintenance costs;correct rent positioning;energy performance;good documentation;and protecting the long-term condition of the property.Our principle is:Optimise the property.Position it correctly.Reduce unnecessary vacancy.Build long-term value.Is your tenant leaving?Martin and the PMA Amsterdam team can review the property before the next rental cycle starts and advise on the best re-letting strategy.Call +31 (0)20 225 10 14Email martin@pma-amsterdam.nlPMA AmsterdamRe-letting. Property management. Long-term value.