OUR STEPS AND SERVICE DESCRIPTION:

 

• Furnishing advice & deco

  • Review the decor and furniture of the property/what is essential for a successful rental. We know what candidates want.

• Energy label

  • Mandatory by law for all properties in the market either for rent or for sale. We’ll help to have this sorted.

• Point System

  • We only work with properties within the free sector, meaning more than 142 points. We can help you get your certificate.

• Professional Pictures

  • The WOW factor: New professional pictures, the eyes are the first to judge.

• Property description

  • We will write a professional text describing your property.

• Online advertising

  • Advertise the property online in the most popular rental websites in The Netherlands, such as Pararius.nl and affiliates (more than 10 platforms).

• Coordinate viewings

  • We know that your property is a highly valuable investment. Picking the right tenant can be a daunting task. In order to save you trouble later on, we are available for viewings, also during out of labour hours such as weekends.

• Interview candidates

  • We don’t do open houses when is a rental, we do private showings and interview the candidates to find the right match for your property.

 

ONCE THE TENANT IS SELECTED:

 

• Draft Lease agreement Model A, B, C or D

  • Our leases are draft by AMS Advocaten in Amsterdam.

• First pre-entry inspection report

  • Before the official tenant check-in, we do a property inspection to see if the property is ready to receive a candidate. If any Maintenance required will arrange it before the start of the Lease.

• Inventory Report

  • We will do an inventory list of all the content in the property, with pictures.

• Check-in

  • Welcome the new tenant, explain the property, add meters reading, sign inspection and inventory report, deliver keys.

 

THE ONGOING HASS-FREE PROPERTY MANAGEMENT 

 

• PM agreement Landlord vs PMA

  • We will draft an agreement between you and our company.

• Hold Key

  • Holding property keys

• Point of contact for tenants /owners/ contractors

  • Through/via our app, we are the main contact for tenants and contractors.

• Create tenant relationship

  • One of our most important aim is to have an excellent and friendly relationship with our tenants:  “it's all about people and personal relations".

• Monthly rent collection (if required)

  • We take care of the financial part on your behalf.

• Utility services registration

  • We will help our landlords and tenants with registering with all utility suppliers necessary.

• Reporting

  • Reporting is available via our online platform.

• Available 24\7 for emergencies

  • Emergencies are Fire, Flood & Robbery. If it is a non-urgent problem we will first determine responsibility and then ensure it is handled correctly.

• Access to Property management App

  • We use a CRM/app (Arthur Online) to stay efficient and responsive to requests and communication.

• Coordinate Maintenance*

  • Tenants and landlords report any maintenance issues via our app and also for tracking the status of the issue.

• Availability for VVE maintenance

  • In case the VVE needs to take any action on your property, we’ll make sure we are there to open the door. *

• Lease expiry negotiations

  • We will start this process 3 months before the lease expires, which includes adjusting/increasing the rent.

• Pre - Check out Inspection

  • 2 months before moving out, we book a property inspection and tenants are informed of their responsibilities for a proper checkout.

• RESTART ADVERTISING - LOOKING A NEW TENANT

• Check out

  • On the check out day, a new inspection is performed,  Cleaningness is checked, the inventory list is reviewed, and meter readings are recorded.